דרושים ברחובות- משרות פנויות: תשתיות מחשוב

We are looking for an experienced Network Operations Manager to lead its 24/7 NOC and support team. The manger is expected to apply both managerial and technical skills to deliver an excellent service to customers.

Among other duties, the manager will define goals, metrics, processes to deliver best-in-class services, and work closely with the DevOps and RnD teams.

• Manage and train a team of 8 engineers in a 24/7 Network Operations Center and support
• Design, implement and recommend Network Operations Center (NOC)/Support policy, procedures and processes
• Drive service improvements through continuous process, people and tools development
• Take key role in incident management and retrospectives
• Handle network and customer escalations and drive problem resolution
• Excellent influencing, interpersonal and communications skills (both written and verbal)
• Strong collaboration skills, act as a point of contact for stakeholders, and operational business partners
• Maintain updated documentation and upkeep of knowledge base
• Produce regular reports for tracking network performance, availability and support metrics
• High English proficiency.

We are currently seeking a professional DevOps engineer, specializing on
ALM (Application Lifecycle Management) tools, Mainly experienced with ‘ATLASSIAN tools’ Admin roles, such as Jira, Confluence, etc.
Interact extensively with end-users such as developers, QA members and
Service engineers in order to provide DEV solutions, customizations, system
administration and technical support.

Mandatory requirements:
· Solid background in DevOps positions
· Has experience as JIRA administrator
· Familiar with JIRA customizations: Workflow schemes, Issue-Types, Screens, Custom Fields
· Has experience with code-based customizations such as Script-Runner listeners, rest end-points, behaviors, etc.
· Good human interaction capabilities
· Strong leadership – ability to move processes
· Team player and Self learner

Advantage:
· Experience as Admin on other ATLASSIAN tools, such as
· Confluence and BitBucket
· Experience with other ALM tools such as TFS, Rally, HP ALM / Quality Center
· Knowledge of build tools and build scripts
· Knowledge with other DevOps tools such as GIT, Jenkins, Nexus, Artifactory