דרושים בטבריה והכנרת- משרות פנויות: תשתיות מחשוב

מטרות התפקיד:
אחריות לניהול שוטף ותקין של כל מערכות המחשוב בארגון, כולל תחזוקה שוטפת לכל המערכות וניהול סיכונים,
תוך שמירה על עדכניות המערכות והגרסאות וניהול הידע בצוות.
האחראי על חוות השרתים ותפקודם.
תחומי אחריות עיקריים (6-8):
• ניהול משימות יומי/תקופתי/תחזוקה של אנשי צוות סיסטם.
• הכנת תוכניות עבודה, ניהול פרויקטים בתחום תשתיות IT.
• ניהול ומעקב רישיונות.
• ניהול צוות מומחים במגוון רחב של יישומים ותחומים (שרתים וירטואליים, אחסון, תקשורת, סייבר, התאוששות מאסון).
• ניהול ידע לכל אנשי הצוות, איסוף מידע רלוונטי מהספקים השונים ותיעודו.
• שמירה על קשרי עבודה רציפים מול הספקים, נותני השירות וליווי התקנות.
• דאגה לזמינות מלאה של המערכות 24/7
• הקמת מערך סייבר ארגוני.
• הגדרת מדיניות עבודה במערכות הסיסטם.

• Code new features and enhance existing python / shell / groovy scripts.
• Automate and streamline recurrent operations using Jenkins jobs
• Administer Perforce, Jira, Confluence and Code Collaborator servers
• Contribute Ansible and Terraform code to cloud infrastructure
• Build C++ packages from source using various toolchains and build systems on Linux and Windows
• Cooperate with developers on troubleshooting C++ build and IDE problems
• Produce and publish on-demand packages (patches) using proprietary packaging system
• Troubleshoot CI and nightly builds
• Capture the knowledge and provide guidance for team mates by writing wiki-pages in Confluence.
Additional Information
This role implies intensive written and verbal communications with colleagues from all over the globe, hence strong verbal and written English mandatory. As this position is also service oriented, strong Interpersonal skills are essential.

- Computer science graduate or equivalent certification
- Experience in administration of Linux and Windows OS
- Source-control proficiency, preferably Perforce and Git
- Fluency in Python and Shell scripting
- Experience in maintaining CI/CD pipelines, preferably with Jenkins
- Familiarity with C++ build toolchains and IDEs
- Experience with Docker, Kubernetes, Ansible, Terraform, AWS, Azure, ELK is a big plus.

• Work closely with Architects, Solution Managers and Application Support teams to deliver complex cloud infrastructure solution, include installation and configuration from scratch.
• Provide technical support for company’s growing production and R&D cloud environments, mostly Linux base solutions. Create and maintained cloud infrastructure automation for deployment and ongoing management.
• Implement best practices and procedures to deploy, test and monitor Production environments and have them fully operational 24x7.
• Incident technical management - work with global teams (internal & customer) until resolution.
• Create and maintain Technical Knowledge base for effective operation.
• Create and maintain documentation for solution infrastructure.
• Provide IT infrastructure Technical consultant to R&D teams.

• 5+ years of Linux systems administration, experience with CentOS / RHEL – Must.
• 3+ years of experience with cloud providers (Azure/AWS) – Must
• 2+ years of experience supporting Customer Production environments - Must
• Experienced Script writing: Bash; Python, PowerShell – Advantage
• Proven experience creating cloud infrastructure Automation Scripts and tools - Advantage
• Experience with troubleshooting complex Production infrastructure.
• Experience with Networking – configuratio

Monitor and respond quickly and effectively to requests received through the IT helpdesk system.
Monitor Service Desk software for tickets assigned to the queue and process first-in first-out based on priority. Handling phone call’s and priorities them according the workload.
Administration and internal support of PC’s, printers, servers and related equipment.
End user support, license tracking and performing PC maintenance, upgrades and configurations.
Follow up with employees, provide feedback and provide problem resolution.
Assist with on boarding of new users.
Install, test and configure new workstations, peripheral equipment and software.
Manage PC setup and deployment for new employees using standard hardware, images and software Assign users and computers to proper groups in Active Directory.
Perform timely workstation hardware and software upgrades as required.

VM environment experience
SCCM knowledge\experience
Working knowledge of help desk and remote control software.
Minimum of 3 years of progressive experience in a helpdesk support role required, specifically with Windows 8/10/2012/2016/2019 operating systems.
Solid understanding of networking principals.
Solid understanding of email functionality (Exchange\365).
Experience supporting mobile devices and mobile corporate email and unified communications.
Experian