דרושים ביהודה ושומרון- משרות פנויות: תשתיות מחשוב

· Assist with reported deskside IT related queries, either through walk-ups, email and telephone.
· Investigating and evaluating reported end user problems, failures and errors escalated through the EMEA IT Service desk.
· Troubleshoot reported hardware and software Incidents logged to the team via ServiceNow.
· Ensure all assigned tickets are actively worked on to achieve closure/resolution within the set SLA’s.
· Maintain relevant and up to date notes on all assigned tickets.
· Communicate regularly with end users on the status of open tickets and provide recommendations on the replacement of computer peripherals and program changes to resolve software related issues.
· Conduct daily printer and meeting room AV status checks, to ensure the uptime of equipment and to ensue minimal disruption to the business.

· Have at least 2 to 3 years of relevant Field/Deskside support experience.
· Possess exceptional technical knowledge of desktop deployments, hardware peripherals and workstation decommissioning/recommissioning.
· Knowledge of deploying and supporting Windows 7 and 10 environments.
· Have an excellent content knowledge and mastery of Microsoft Office packages - Knowledge of ITIL, MCDST, MSA, Compita A+/Network+ is an added advantage
· Experience with troubleshooting software and hardware problems through debugging, testing and vendor assistance.
· Knowledge of supporting and troubleshooting mobile devices, including iPads/iPhones and Android devices.
· Printer exposure required for general troubleshooting issues.
· Experience assisting with meeting room AV, and meeting room setups for small to large meetings and events.
· Basic understanding of Networking fundamentals.
· Exposure and understanding of using Active Directory.
· Comfortable working alone on individual tasks, as well as part of a team for larger projects.
· Maintain a flexible and customer orientated professional attitude
· Provide technical guidance and/or training to co-workers.
· Have a good command of the English language.

• Provide security architecture design and guidance for securing the corporate environments, end-user devices and related infrastructure.
• Define and implement security systems configuration, policies and hardening guidelines.
• Ensure systems are patched, updated and audited according to the Vulnerability and Patch Management Policy.
• Administer security-related infrastructure and applications, such as intrusion detection/prevention systems, EDR systems, firewalls, and vulnerability scanners.
• Ensure high performances of SLA and handle security tickets as part of InfoSec on ongoing service and support.
• Project management and implementations as needed.

At list 6 years as a security engineer/ architect
Experience in creating a technology roadmap
Led large scale IT security projects
Experience with cloud and datacenter security (Azure and/or AWS Apps, SaaS platforms such as SalesForce).
Experience in hardening and virtualization systems, with strong technical understanding of operating system.
Knowledge and experience in implementing SSO authentication protocols and standards such as SAML and OAuth.
Experience with CASB tools.
Experience with network architecture and firewalls design and review.
Knowledge with SIEM architecture and roles is a plus

Provide security architecture guidance for securing the corporate environments, end-user devices and related infrastructure.
Define and implement security systems configuration, policies and hardening guidelines.
Define and maintain a secured configuration and cloud monitoring tools for CyberArk SaaS solutions.
Ensure systems are patched, updated and audited according to the Vulnerability and Patch Management Policy.
Administer security-related infrastructure and applications, such as intrusion detection/prevention systems, EDR systems, firewalls, and vulnerability scanners.
Handle security tickets as part of InfoSec on ongoing service and support.
Lead project management and implementation as needed.
Create and maintain documentation (e.g. technical or procedural) as needed.

Experience with cloud and datacenter security (Azure and/or AWS Apps, SaaS platforms such as SalesForce).
Knowledge of and experience implementing SSO authentication protocols and standards such as SAML and OAuth.
Experience with CASB tools.
Experience with network architecture design and review.
Very good understanding of security industry standards and best practices.
Experience with managing and maintaining firewalls (including reviewing and maintaining firewall rules).
Experience with vulnerability scanners (preferably Nessus) and as a minimum basic understanding of common vulnerabilities, including OWASP Top10.
At least 3 years working experience in the IT or IS.
A team player with a good interpersonal communication skill and an ability to work well with others

• 5+ years as a Linux system administrator
• 3+ years of experience with 'Vmware' and 'Storage'
• Strong understanding of general computing and networking fundamentals, Expert knowledge and hands-on experience in Linux (preferably Red Hat) and Windows operating systems and related technologies, as well as VMware vSphere, storage systems.
• Knowledge of scripting languages (Linux shells), ability to write complex automation procedures and jobs – DEVops Capabilities.
• Knowledge and Experience in one or more the following technologies is an advantage: Puppet, Docker, Jenkins, Git, Openstack, cloud infrastructure.
• Capable of learning quickly, handling stressful situations and taking ownership on projects from end to end.

• Maintaining and administering complex client’s computer networks
• Performing disaster recovery planning and implementation
• Protecting data, software, and hardware by planning and implementing network security measures
• Troubleshooting, diagnosing and resolving network and security complex challenges
• Maintaining, configuring, and monitoring virus protection software and email applications.
• Monitoring network performance to determine if adjustments need to be made.
• Setting up central network monitoring and management systems to monitor the performance of networks and computer systems.
• Establishing security policies for computer network access and use.

• Strong understanding of network infrastructure and network hardware.
• Ability to think through problems and visualize solutions.
• Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
• Knowledge of application transport and network infrastructure protocols.
• Ability to create accurate network diagrams and documentation for design and planning network communication systems.