תיאור תפקיד:
Location: Holon (Hybrid) For more information: www.sapiens.com. Main responsibilities: Responsible for customer relationship and satisfaction, “upsell” and “cross-sell” to existing Sapiens customers for Sapiens Digital and Ecosystem capabilities. The role: - Will ensure that customers are fully aware of the entirety of the Sapiens Digital Platform capabilities (short-term and long-term) and peripheral solutions and capabilities; - Will involve identification of new opportunities within existing customers, creation of winning proposals, managing the estimating process, and driving thought-leadership into the customer accounts. - Customer retention is also key to the role, ensuring all customers are retained and renewed. - Strategic account plans should be produced detailing their strategy, business, people and alignment to Sapiens people and propositions. - Ensuring our customers benefit from the use of the current (latest) versions of Sapiens software through incremental upgrades is a key part of the role. Articulating the benefits of the new features and selling the services to provide the upgrade. - Accurate forecasting and tracking of new sales opportunities including coordinating the internal stakeholders to support the upsell/cross sell. - Monitor ongoing customer expectations and Sapiens deliverables, communicate and mitigate plans accordingly.
דרישות:
Key Skills & Requirements: Essential: - Understanding of the digital customer engagement layer needs and tools in Israel (Portals, Customer journeys, Bots, Chats, etc). - Previous experience of sales and implementation of digital software solutions for customer digital transformations. - Good presentation skills. - Self-starter, highly motivated and driven to succeed. - Can do attitude and ability to work in a matrix environment. - Effective written and verbal communications skills in Hebrew and English. - Ability to engage effectively at CxO level. - Ability to communicate and discuss basic technical terms. Desirable: - Self-directed, motivated team player. - Account management experience. - Proven track record of growing sustainable revenues within client base. - Understands a consultative selling approach, able to work with colleagues to be able to craft solutions that will provide business benefits. - Knowledge of SaaS/PaaS solutions. - Experience of Cloud based solutions. Qualification Requirements: - Preferably educated to degree level. - 4-years or more experience directly involved in software account management / sales to financial / insurance sector. Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V
היקף משרה:
משרה מלאה
קוד משרה:
47443
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