תיאור תפקיד:
What We’re Looking For:
We are seeking a Technical Documentation Team Lead that can drive the long term content strategy and also execute projects that support this strategy.
Responsibilities: Set the strategy for content management and developer tools
Identify, procure, implement and maintain 3rd party tools to support the writing and publishing of customer-facing and internal business and technical documentation
Provide developer tools, blogs and online communities to customers that help speed up integration with our APIs
Interact with product, sales, marketing, support and customers in the US to:
Align content with public website
Align content and tools to sales and product goals, and also help our customers launch financial products quickly and easily
Understand customer and developer needs, and improve satisfaction by delivering the content and tools discussed above
Establish and maintain tools and processes for gathering, measuring and acting on customer and developer feedback
Lead a team of technical writers
דרישות:
Requirements Proficient in Hebrew and English both written and verbal, sufficient for achieving consensus and success in a remote and largely asynchronous work environment - Must
7 years of experience managing a team - Must
3-5 years managing technical products and/or content; understanding of developer tools (GitHub, SDKs, sample apps, postman collections, etc.) - Must
Must be willing to collaborate with US team 4 days per week (Mon-Thurs) from 9am-4pm Eastern Standard Time (US) - Must
Must work in-person in Jerusalem office a minimum of 2 days/week - Must
Nice-to-Have Previous experience with financial products and services
Previous experience implementing AI solutions
היקף משרה:
משרה מלאה
קוד משרה:
916458
אזור:
מרכז - מודיעין
ירושלים - ירושלים, יהודה ושומרון, בית שמש
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