דרושים בתחום תיירות ומלונאות

Kenes is looking for a Hotel Operations Specialist who will be responsible for providing professional services in the area of Hotel Reservations for Groups and FIT’s, This is a temporary position for Maternity leave cover, with an option to become permanent.
· Provide excellent customer care support for all Kenes FIT clients and groups.
· Operate all hotels reservations including payments, billing, invoicing, amendments, cancellations etc.
· Update Kenes online systems with the necessary data.
· Communicate efficiently on daily basis with all external global suppliers, negotiate rates and deadlines.
· Serve as focal point for individual travelers booking their accommodations through Kenes online system.
· Close working relationships with global Kenes departments and project teams, and outside suppliers, including hotels, local agents, wholesalers, pharmaceutical companies and travel agencies around the world.
· Availability and willingness to work outside standard office working hours, on weekends and holidays during congresses

· Knowledge of rates – advantage
· Excellent communication skills with ability to draft correspondence in English
· Ability to work in a fast-paced environment, with multitasking ability before/during a congress, work under pressure for long periods, prioritizing and meeting tight deadlines
· Highly service oriented
· An excellent team player
· Exceptionally detail-oriented and organized
· Ability to work independently, highly reliable, reporting to management if/when problems arise