דרושים באשקלון- משרות פנויות: תמיכה טכנית

At least 3 years in a Technical Support role, and 2 years as a team leader
Experience with WordPress
Knowledge of HTML and CSS
Troubleshooting and technical issue analysis
Experience with web servers and web infrastructure
Knowledge of cloud services and hosting
Familiarity with networking and system
Familiarity with web debug and development tools
A leader, mentor and people manager
A problem solver
Ability to fluently communicate complex technical ideas in English, in writing
Ability to break down and guide through a technical process
Ability to work under pressure
Transparency, accountability and ability to work independently

 Cloud Technical Support Tier 2 
 

Experience with Firebug, Chrome Debugging Console, Opera Dragonfly or a similar tool for web development
Knowledge of web applications, web servers and web infrastructure
Experience troubleshooting and technical issue analysis
Knowledge of networking, system, cloud services and hosting, Kubernetes and Virtualization
Professional experience in Customer Support – as a support agent, answering customer tickets, chats and emails
Required technical background in: WordPress, HTML and CSS, JavaScript, PHP, and other coding languages
Experience with Firebug, Chrome Debugging Console, Opera Dragonfly or a similar tool for web development
Knowledge of web applications, web servers and web infrastructure
Experience troubleshooting and technical issue analysis
Knowledge of networking, system, cloud services and hosting, Kubernetes and Virtualization
Professional experience in Customer Support – as a support agent, answering customer tickets, chats and emails

Xioma Automotive is a software provider that delivers state of the art business solutions to the automotive retail market.
The Xioma Automotive solution provides automotive dealerships and importers with functionality that is fully integrated with SAP Business One’s processes.
We are currently looking for a Partners success associate

The ideal candidate

will possess both a business and technical background, that will enable them to engage with partners and end customer stakeholders as well as easily interact with the internal product and development teams.
These in order to communicate the required information both to partners and customers.

Requirements
· 1-2 years of experiences in implementing information system
· Proven experience in writing user/administration guides and training end users
· Proven experience in setting up system from scratch according to customer specification
· Good understanding of business processes and decomposing them to system processes
· Experience in processes definitions for internal/external customers
· Experiences in ERP/CRM system- advantage
· Highly motivated and self-learner
· Fluent English
· Very good F2F communication skills