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We are looking for Senior Technical Writer to join our amazing team, responsible for BMC’s Control-M product documentation. You will be a part of the development group, while working closely with software developers, QA engineers and customers, in order to produce high-quality documentation.
Control-M is BMC’s industry-leading orchestration and automation platform. BMC helps the world's largest companies to automate time-sensitive and business-critical workflows. We orchestrate big data pipelines, supply chains, production lines, financial transactions, and many other processes in complex IT environments worldwide.

So, if you are an experienced Technical Writer who has an excellent understanding of the documentation development process, the software development process, and product lifecycles; If you’d like to work on interesting and complex products; If you are a great team player with strong learning abilities – BMC is the place for you!

In this role, you will:

• Determine the needs of end users of technical documentation
• Become a subject matter expert on the product being documented, as well as make recommendations to improve technical information based on target audiences.
• Develop high-quality technical documentation by working with technical writers, software engineers and customers.
• Initiate and recommend creative ways to improve technical information deliverables and processes

Position Requirements:

• Experience in technical documentation for complex software products.
• High proficiency with accepted industry-specific authoring/publishing tools.
• Excellent technical writing skills.
• Ability to handle multiple projects.
• Strong commitment to teamwork and willingness to accept responsibility and accountability.
• Excellent communication and interpersonal skills with ability to effectively work with global and culturally diverse departments and groups.
• Native English speaker
• Native Hebrew speaker

Software Documentation Lead
Company provides boutique software services in the FinTech sector. Our team of 60+ talented employees located throughout Israel enjoy unparalleled flexibility in their work which we believe produces higher quality software. Company is hiring a Software Documentation Lead focused on building a team and documenting our various software products.

This is a remote/work from home position in Israel.
Responsibilities:

Build and lead the documentation team to prepare, edit, and publish product documentation for software releases including user guides, release notes, knowledge base articles, and other resources.
Write easy-to-understand user interface text, online help and developer guides
Focus on user needs and adhere to our style guide in all content creation.
Maintain and improve existing documentation to ensure the information is current and easy to locate.

Requirements:

At least 7 years of software documentation experience.
Ability to deliver high quality documentation paying attention to detail.
Familiarity with SDLC and software development.
API documentation for technical audiences.
Swagger.
Solid organizational skills.
Fast learner and adopter of various software tools.
Mother tongue English.
Conversational level of Hebrew.

Bonus skills to have:

Experience managing a software documentation team
A background in banking software documentation
Confluence
Readme.io
Github
Jira

We are looking for an enthusiastic UX writer

 3-5 years’ experience as a Technical Writer - must
Experience as a UX writer – Advantage
Mother tongue English– Must
Immediate availability – Advantage