דרושים בתחום אינטרנט

Responsibilities:
· Hiring, training, coaching, and leading call center representatives as they provide support for customers.
· Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives
· Leading team meetings, asking questions to better understand the calls representatives are receiving, educating and coach workers regarding processes and practices, and explain expectations to employees.
· Assisting other management team members in identifying trends and establishing call center goals.
· Ensuring staff members are achieving desired service levels and taking corrective action, as needed.
· Preparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
· Authorizing replacements or refunds.
· Taking on other tasks or projects to support employees, other managers, and call center operations.

Capital Unit Media, a leading online marketing company, is looking for a rock star programmatic buyer with high motivation, who loves media, DSPs and everything between to join our amazing team in TLV.
Capital unit has offices working with Fintech, gaming and technology companies to generate the best user engagement and marketing strategy.
Are you a media enthusiast? Do you want to work with cutting edge tools and progressive thinking teams? Come join us!


Responsibilities:
· Optimizing campaigns to meet CPA/CPC/ ROI goals.
· Recognize opportunities to drive efficiency through process optimization
· Provide actionable insights, finding ways to optimize based on clients’ success metrics, identifying potential issues, communicating recommendations to both the client and internal teams
· Support technical and non-technical issues as reported by clients and helping them reach a resolution by liaising with internal teams
· setup, track & optimize large-scale campaigns in different media and social outlets
· Acquire new media partners, research new channels and develop new marketing opportunities
· Negotiate best deals with media suppliers

At least 2-3 years of experience in running international performance campaigns

· Internet savvy.
· Experience working with different ad types- banners, video, native, push
· Excel whizz that can turn any data into gold
· Experience working with DSPs- Taboola, Outbrain, Xandr, Oath
· English- High level- Must
· Multi-tasking individual with an entrepreneur spirit
· Experience with various marketing tools including A/B testing
· Strong analytical and problem-solving skills
· Self-motivated, goal oriented, reliable and responsible
· Team player and a great communicator
· Experience with Google Ad Manager (DFP) – advantage
· Experience working with OpenRTB or XML platforms- advantage

  value and retain the customers.
- Be a trusted source of knowledge and guidance to the direct sales team.
- Assist the sales team in closing and renewing direct deals. Manage programmatic channels with external partners.
- Point of contact for clients and suppliers including attending meeting with the local sales team.
- Training account managers/sales team to better understand the monetization ecosystem.
- Provide ongoing reporting and insights.

- English as mother tongue or at mother tongue level – A must!
- Proven experience of working in an ad operations environment (min 1 year). – A must!
- Deep understanding of Advertising channels.
- Proficient in ad serving systems a must (DFA/DCM preferred).
- Experience of working directly with 3rd Party rich media vendors such as DoubleClick, and various Programmatic Advertising platforms.
- Basic knowledge of Google Analytics.
- Basic knowledge of HTML.
- Strong technical orientation.
- Excellent time management and organizational skills and a commitment to on time deliveries.
- Familiarity and understanding of current digital advertising offerings and products.
- Excellent numerical ability and attention to detail.

• Internet-based companies.
• HTML / CSS knowledge.
• A team player.
• Ecommerce orientation.

* B.Sc. in Computer Science, or equivalent military service experience.
* Expertise in one UI framework (React, Angular, Vue).
* Third party components development (hosted scripts).
* Backend experience (Node.js, Java, Go).
* Experience in the security domain.
* Innovative thinking and enthusiastic about new web technologies.
* Great communications skills and an excellent team player.