תיאור תפקיד:
About the job
We are looking for an Account Manager to join our dynamic iGaming team. This role blends customer success with internal communication coordination, offering a unique opportunity to grow across multiple functions. As the first point of contact for B2C customers and a key support for internal team operations, you’ll ensure smooth customer experiences and efficient information flow within the company.
This position is ideal for someone motivated, tech-savvy, and eager to take ownership from day one.
Responsibilities
Manage B2C customer accounts throughout their lifecycle
Provide day-to-day support and ensure an excellent user experience
Coordinate internal communication between teams
Monitor customer feedback and identify trends and opportunities
Stay updated on iGaming products and offerings
דרישות:
Requirements (Must-Haves)
Strong English communication skills (written and spoken)
Excellent interpersonal skills and a customer-centric mindset
Proactive approach with strong problem-solving abilities
Interest in technology and digital operations
Quick to learn new tools and systems
Ability to work independently and as part of a team
Advantages
Previous experience in customer success or account management
Familiarity with the iGaming or B2C industry
Experience in internal coordination or project support
היקף משרה:
משרה מלאה
קוד משרה:
JB-4331
אזור:
מרכז - תל אביב, פתח תקווה, רמת גן וגבעתיים, בקעת אונו וגבעת שמואל, חולון ובת-ים, מודיעין, שוהם
שרון - חדרה וזכרון יעקב, נתניה ועמק חפר, רעננה, כפר סבא והוד השרון, ראש העין, הרצליה ורמת השרון
השפלה - ראשון לציון ונס- ציונה, רמלה לוד, רחובות, יבנה
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