דרושים במרכז- משרות פנויות: תשתיות מחשוב

* Experience with Windows operational systems
• Experience with large amount of users support (both remotely and on-site);
• Thorough knowledge of PC assemblies and experience with faults diagnoses;
• Experience with active and passive network appliance;
• Understanding of DNS, DHCP, TCP/IP principles of operation;
• Experience of work with VoIP;
• FreePBX managment
Appreciated:

• Experience of work with Active Directory;
• Experience of work with server operating systems Linux, Windows;
• Experience of work with Microsoft mailing services;
• Understanding of IPsec\SSL VPN, SSO, AD GroupPolicy principles of operation;
• Fluent English;
• IT support for sales department of 100 employees;
• PC and IP phones setup and installation;
• Diagnosis and elimination of PC and network faults

.Global Fin-tech company is looking for an IT Support & Monitoring.

What will you be doing?

•General Administration of Windows/Linux.

•Define, create and implement monitoring solutions.

•Build tools, scripts, and operating procedures for continuous efficiency improvement.

•Perform system automation using scripts and configuration management tools.

•Monitor & manage production systems.

•Perform fault detection, isolation, resolution, and root cause analysis.

•Work closely with production and development teams.

•Have 2+ years of experience working with Windows/Linux systems specifically in managing or Supporting production environments.
•Have scripting skills: (Shell/Batch, Perl, Python, Ruby, PowerShell).
•Have experience configuring Windows/Linux OS.
•Have experience with cloud providers such as Azure, AWS, GCP.
•Must be able to participate in a 7/24/365 on-call rotation.
•Have strong organizational and communication(Verbal and written) skills.
•Have experience with Splunk/ELK - Big advantage.
•Have familiarity with monitoring tools such as Nagios, Zabbix, and DataDo- Advantage.
•Have experience with configuration management tools such as Puppet, Ansible, and Chef- Advantage.
•Have experience with Docker and Kubernetes- Advantage.

Come and join an awesome IT Global Support Team!
Global company is looking for a Tier 2 (NOC/SOC) Engineer to provide global enterprise-level assistance to our company.
You will answer queries on technical issues, analyze problems, perform troubleshooting and incident response on the system, communicate with application owners and track problems through to resolution.
Responsibilities:
"Manage and troubleshoot IT & Cyber incidents and events-
"Report and escalate incidents and critical issues
"Communicate effectively with multiple levels of internal staff and management as well as with client and vendor representatives
"Proactively monitor the IT environments across multiple global sites

Excellent customer service and interpersonal skills- Must
Fluent English, technical and communicative- Must
At least 2 years technical support experience in networking, IT, and telecommunications- Must
Experience and knowledge in SIEM/SOC concepts and applications- Must
A team player, self-motivated and success driven
Experience working with CRM/Ticketing applications
Experience in: AD, Exchange, Office 365, vmware, Windows, Network gear - switches/routers
Powershell/scripting skills
Knowledge in AWS/Azure - an advantage
Knowledge in Linux - an advantage
Relevant technical certifications - an advantage