דרושים ברמת גן וגבעתיים- משרות פנויות: תשתיות מחשוב

.Global Fin-tech company is looking for an IT Support & Monitoring.

What will you be doing?

•General Administration of Windows/Linux.

•Define, create and implement monitoring solutions.

•Build tools, scripts, and operating procedures for continuous efficiency improvement.

•Perform system automation using scripts and configuration management tools.

•Monitor & manage production systems.

•Perform fault detection, isolation, resolution, and root cause analysis.

•Work closely with production and development teams.

•Have 2+ years of experience working with Windows/Linux systems specifically in managing or Supporting production environments.
•Have scripting skills: (Shell/Batch, Perl, Python, Ruby, PowerShell).
•Have experience configuring Windows/Linux OS.
•Have experience with cloud providers such as Azure, AWS, GCP.
•Must be able to participate in a 7/24/365 on-call rotation.
•Have strong organizational and communication(Verbal and written) skills.
•Have experience with Splunk/ELK - Big advantage.
•Have familiarity with monitoring tools such as Nagios, Zabbix, and DataDo- Advantage.
•Have experience with configuration management tools such as Puppet, Ansible, and Chef- Advantage.
•Have experience with Docker and Kubernetes- Advantage.

*Cisco certification, Bachelor’s degree Engineering or University Diploma in Telecommunications, *Electrical Engineering or Computer Science.
*Min. 3 years’ experience in a customer-facing technical role or integration engineer or qa engineer.
*In-depth, hands-on experience with Data networking equipment (e.g. Routers, Switches, Firewall, TCP/IP, scripts, etc.)
*Knowledge writing scripts and automation.
*Experience writing application notes & technical / project documents.
*Excellent English written and oral communication skills.
*Right to flight abroad around 6 times at year

Respond to customer inquiries and technical problems through web portal, live sessions, and telephone.
Address customer business needs and technical issues through diligent research, reproduction, and troubleshooting while applying acquired knowledge.
Document all technical inquiries. Develop and review content for knowledge sharing for both internal purposes and customer facing platforms.
Work directly with other global support colleagues, security services, sales, operations, and administration to ensure the long-term success of our customers and the company.

At least 2 years’ experience in Technical Support or a position of similar nature in a software company.
Capable of understanding the technical aspects of a complex system.
Strong technical troubleshooting skills and problem solving. Demonstrates the ability to think through situations outside the norm and develop appropriate solutions for isolating the root cause.
Must have excellent communication skills and a passion for providing world-class service.
Experience of directly supporting enterprise-level customers.
Ability and desire to learn products and technologies.
Must be able to work independently as well as with others, as part of a domestic and international team.
Excellent time management, decision making, prioritization and organization skills.
Thorough knowledge of Microsoft Windows operating system and server platforms with emphasis on Windows 2008/2012/2016 Server.

• Work closely with Architects, Solution Managers and Application Support teams to deliver complex cloud infrastructure solution, include installation and configuration from scratch.
• Provide technical support for company’s growing production and R&D cloud environments, mostly Linux base solutions. Create and maintained cloud infrastructure automation for deployment and ongoing management.
• Implement best practices and procedures to deploy, test and monitor Production environments and have them fully operational 24x7.
• Incident technical management - work with global teams (internal & customer) until resolution.
• Create and maintain Technical Knowledge base for effective operation.
• Create and maintain documentation for solution infrastructure.
• Provide IT infrastructure Technical consultant to R&D teams.

• 5+ years of Linux systems administration, experience with CentOS / RHEL – Must.
• 3+ years of experience with cloud providers (Azure/AWS) – Must
• 2+ years of experience supporting Customer Production environments - Must
• Experienced Script writing: Bash; Python, PowerShell – Advantage
• Proven experience creating cloud infrastructure Automation Scripts and tools - Advantage
• Experience with troubleshooting complex Production infrastructure.
• Experience with Networking – configuration

The new candidate will join to the IT infrastructure team as a technical leader in the Microsoft solutions area (Servers and workstations OS, Active directory, DNS, Skype for Business and more)

100% hands-on
MCSE certification
5+ years of experience as Microsoft system administrator
Vast experience in design, implementation and maintain Microsoft OS solutions including: Servers OS, workstations OS, Terminal servers, Active directory, GPO, DNS. DHCP
Experience in Skype for Business
Experience with Monitoring systems and tools.
Knowledge in cloud services – AWS & Azure
Experience with VMware solutions
Experience in backup and DR technologies

Embedded Security Researcher for an innovative and well-funded cyber startup in TLV.