דרושים בתחום Help Desk

As SysOps specialist you will be responsible for maintaining company’s IT solutions and support company employees including off shore offices.

What You'll Do
● Provide technical support for the CRM and ticketing systems including offshore offices
● Maintain company’s systems using variety of tool and Cloud services to ensure business continuity
● troubleshoot issues to determine the root cause and present suggested work-arounds and solutions

What are we looking for?
● Advantage for candidates with experience as team leader or tech support manager
● At least 2 years of experience as a technical support representative in a medium / large organization
● At least 1 years of experience with Active Directory, DNS, DHCP
● Advantage understanding of network architecture and topology/OSI module
● Advantage for candidates with at least 1 years of experience as an administrator of “Office 365” accounts in a hybrid environment. (Defying policies, managing exchange, OneDrive, SharePoint, Azure Active directory, Teams and more)
● High level of written and spoken English
● Self-learning capabilities
● Ability to work under stress
● High service awareness and excellent human relations

● Team player

English- High level - mandatory.
Excel- High level, mandatory.
Immediate availability
Experience in working with financial reports - an advantage.
Working with IT headquarters abroad.
Knowledge and experience working with Office365 and Exchange.
Extensive knowledge in Windows 7 and Office application (Excel, Outlook, Word).
Experience working with network devices such as: Fortigate, HP Switches.
Technical understanding.
Good communication skills: Good verbal and written skills in English - Must.
Fast learner, Hands on, highly organized, self-disciplined and responsible, supportive.
Experience in working with Asterisk VOIP systems advantage.

An online gaming company, is seeking a dynamic and quality System Administrator to join our office located in a cool & young island in the heart of Europe.
The IT System administrator is required to support our Call center and offices, to serve as System administrator in an operation call center, to troubleshoot problems and advise on the appropriate action.
The system administrator will ensure the ongoing health of the Office systems and a working environment for the call center personnel, create and maintain infrastructure documentation.
What's in it for you?
• Professional challenges spiced with a fun, young & dynamic work environment
• Full relocation package including flights, work visa, assistance in finding an apartment
• Attractive salary
• Rental expense package
• Private medical insurance
• 20 days of vacation per year
• Discounts in a variety of shops, restaurants, cafes, health services, fitness centers, health and beauty institutes
• Highly attractive office location within the EU, vibrant night life and restaurants, short flight’s distance to any Country. The perfect fit for young at heart