דרושים בתחום Help Desk

Lead the support processes and responsibility for complaints of a unique pharmaceutical/drug device product. 
Monitor complaint investigation process.
Identify and report trends.
Communicate suspected as emergency issues.
Communicate issues to interface and to SMEs
Focal point for on-going processes:

High technical skills
English – Fluent
Flexibility to participate in meeting in the afternoon
Great communication skills
Highly dedicate, ability to motivate processes
Previous experience in a technical position (QA, IT, Support)