תיאור תפקיד:
Are you seeking a challenging and exciting new opportunity? Priority Hospitality, a leading technology company revolutionizing the hospitality industry, is looking for passionate individuals to join our growing Customer Support team.
Requirements
Excellent communication skills: Strong verbal and written communication skills in both Hebrew and English.Patience and empathy: Ability to listen attentively to customers and understand their needs.
Quick learner: Willingness to learn new technologies and stay updated on relevant knowledge.
Analytical thinker: Ability to analyze problems and find creative solutions.
Team player: Ability to collaborate effectively in a dynamic environment.
Nice to have: hospitality industry experience.
דרישות:
Provide exceptional customer support: Offer professional, efficient, and friendly assistance to our clients regarding technical issues related to our products.Management of new clients: from post-sales to training to go-live, engaging with internal and external interfaces, including time management, and monitoring skills.
Troubleshoot effectively: Independently identify, analyze, and resolve system issues or follow established guidelines.
Empower customers: Train new and existing customers on how to use our products.
Document interactions: Accurately record all customer inquiries in our CRM system.
Drive continuous improvement: Participate in projects aimed at enhancing our services and processes.
היקף משרה:
משרה מלאה
קוד משרה:
JB-438
אזור:
שרון - ראש העין
צפון - גליל, טבריה והכנרת, עפולה, נצרת ובית שאן, עכו, נהריה והגליל המערבי, קריות ועמק זבולון, חיפה והכרמל, גולן
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