דרושים בתחום מכירות

A leading gaming company located in Kiryat Ono is in need of reliable Call Center Manager who can lead our representatives to better performance and improve service quality.
Responsibilities:
· Hiring, training, coaching, and leading call center representatives as they provide support for customers.
· Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives
· Leading team meetings, asking questions to better understand the calls representatives are receiving, educating and coach workers regarding processes and practices, and explain expectations to employees.
· Assisting other management team members in identifying trends and establishing call center goals.
· Ensuring staff members are achieving desired service levels and taking corrective action, as needed.
· Preparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
· Authorizing replacements or refunds.
· Taking on other tasks or projects to support employees, other managers, and call center operations.

Requirements:
· Experience in Online Gaming Industry or alike – Must
· Minimum 2 years of relevant experience in sales/support customer success.
· Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.
· Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.
· Knowledge of management principles and familiarity with company products, services, and policies.
· Strong coaching and leadership skills, ability to motivate employees.
· Decisiveness and attention to detail.
· Proficiency with necessary technology, including computers, software applications, phone systems, etc.
· Polite, professional phone voice.

Customer and sales account managers
A leading gaming company located in Kiryat Ono is in need of reliable customer and sales account managers.

Requirement:
• Minimum 2 year of relevant experience in sales/support customer success.
• Native English/Spanish/French – A must
Motivating salary + bonuses and commissions

Customer and sales support representatives
A leading gaming company located in located in Kiryat Ono is in need of reliable customer and sales support representatives

Requirement:
• Minimum 1 year of relevant experience in sales/support customer success.
• Ability to work day, late evening and weekends shifts – A must
• Native English/Spanish/French – A must
Motivating salary + bonuses and commissions

https://amnestyjobs.org.il/?gclid=Cj0KCQjw6IfoBRCiARIsAF6q06s8_EhCYefB3IAGyniB2iJXrndoUpd8aEk02oPTIm6In6-vFvZ0r54aAujlEALw_wcB

* ידע בסיסי בהפעלת מחשב
* תודעת שירות גבוהה, מוסר עבודה גבוה, אחריות ויכולת עבודה עצמאית.
* המשרה מיועדת לנשים וגברים כאחד.

Our company sells health & wellness products online and we are looking for a sales consultant with a passion (B2C), who will work from home.
The job responsibilities include reaching out to hot leads and making sales, providing consultation about our different products and services, managing customer activity and payments as well as after-sale customer support.

English should be on a native level, experience in phone sales is a must.
High salary for relevant candidates.

Management and leadership of sales operation department towards overachieving assigned targets.
Ensure healthy pipeline creation from incoming leads
Prioritization of campaigns/sources to the team to maximize success
Identification of most promising lead sources , and ensure constant flux of such leads
Establishment of optimized working processes and adherence to best practices
Monitor employees productivity and motivate team to reach daily expected productivity targets
Evaluate and constantly strive to improve sales and sales supporting processes to reach operational and sales excellency
Ensure team members are properly trained – provide constant coaching to reps and training to new hires
Conduct close interactions with marketing and field sales reps to ensure alignment on prioritization, and execution
Lead business initiatives directly vs. Our partner to increase our overall performance.
Training and knowledge transfer to the field and partners on sales initiatives and operational processes.

Support channel sales with their needs to ease & increase their business with Check

Desired Background
University degree or college diploma in business or related field
Experience with leading high volume of business initiatives, channel management and business related issues
10+ years in Enterprise Software sales (B2B) in EMEA Countries(or USA)
Management of sales operation department ,at least 50 employees}
Prior Field sales experience
Fluent English, additional languages advantage (German, French, Spanish in Europe , Spanish in USA)
Experience in working with CRM, preferably Salesforce
Excellent communication skills – verbal and written
Methodological and organized with strong sense of integrity and professionalism
Analytic management abilities
Strong work ethic, ability to adapt to rapidly-changing environments and to work in a fast pacedentrepreneurial environment
High proficiency with various office solutions (PPT, Excel, word etc..)

Management and leadership of an inside sales team towards overachieving assigned targets.
Ensure healthy pipeline creation from incoming leads via:
Prioritization of campaigns/sources to the team to maximize success
Identification of most promising lead sources , and ensure constant flux of such leads
Establishment of optimized working processes and adherence to best practices
Monitor employees productivity and motivate team to reach daily expected productivity targets
Evaluate and constantly strive to improve sales and sales supporting processes to reach operational and sales excellency
Ensure team members are properly trained – provide constant coaching to reps and training to new hires
Conduct close interactions with marketing and field sales reps to ensure alignment on prioritization, and execution