תיאור תפקיד:
Company is seeking an experienced and highly responsible Customer Account Manager to join their growing team. In this pivotal role, you will be the primary point of contact for a dedicated portfolio of clients, ensuring operational transparency and total customer Satisfaction. Responsibilities Relationship Management: Build and nurture strong, trusting long-term relationships with
assigned clients; serve as their primary advocate and point of contact. Operational Oversight: Implement and maintain company policies while managing multiple concurrent account projects.
Strategic Growth: Proactively assess client needs to identify opportunities for service
improvement and account growth. Administrative Excellence: Ensure all documentation, compliance files, and contracts are
accurately completed and archived. Financial Coordination: Participate actively in the monthly payroll processing cycle,
collaborating with the accounting team to ensure accuracy. Reporting: Provide clear, data-driven status updates on all accounts to the Department
Head/COO.
דרישות:
Requirements Language: Native-level fluency in both English and Hebrew (written and verbal).
Experience: 2–4 years in Account Management or a related client-facing role.
Technical: Strong proficiency in Microsoft Office (specifically Excel).
Payroll Knowledge: Experience with Israeli Payroll (חשבת שכר) is an advantage.
Positive Energy: A “can do” attitude and a bright, optimistic outlook that contributes to our warm office culture.
Organizational Excellence: Highly motivated self-starter with a sharp eye for detail.
Communication: Confident, professional, and comfortable with people in person, on the
phone, and over email.
Resilience: Ability to remain calm and effective under pressure and during tight
deadlines. Daily Hours: 6–7 hours per day, Sunday–Thursday in our RBS A office. Flexibility: A flexible daily schedule, with the willingness to be occasionally contacted after hours for urgent matters.
היקף משרה:
משרה מלאה
קוד משרה:
895351
אזור:
ירושלים - ירושלים, יהודה ושומרון, בית שמש
השפלה - ראשון לציון ונס- ציונה, רמלה לוד, רחובות, יבנה
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