תיאור תפקיד:
We are seeking a commercially driven General Manager to lead a B2B software business unit in Haifa, with full P&L accountability for growth, profitability, operations, customer satisfaction, and team performance. Key Responsibilities Own business strategy, budgets, revenue, margins, retention, targets, and financial results.
Drive new business through direct sales in Israel and international reseller channels
Lead sales execution, pipeline management, forecasting, and commercial performance.
Manage multidisciplinary teams across Sales, Customer Support, Customer Success, and Project Management; develop managers, accountability, and a high-performance culture.
Lead organizational change while maintaining engagement and business continuity.
Oversee end-to-end software implementation, project delivery, and customer commitments, ensuring scope, timelines, quality, and service standards.
Establish KPIs, dashboards, and SLAs; improve operational efficiency, processes, productivity, and scalability while managing delivery risks and resources.
Own customer satisfaction and retention; serve as executive sponsor for key accounts and complex escalations.
Collaborate with R&D, Product, Finance, and Marketing to align product capabilities, roadmap, go-to-market strategy, and business priorities.
Build and manage international reseller partnerships.
דרישות:
Proven experience as a General Manager, Business Unit Leader, COO, VP Operations, or similar senior leadership role.
Strong track record combining commercial growth, P&L ownership, financial management, and operational execution.
Experience leading multidisciplinary teams and developing managers.
Demonstrated success improving operational efficiency, service delivery, and customer satisfaction.
Strong customer and commercial orientation, including strategic account management and complex escalations.
Experience in B2B software, enterprise solutions, or technology-driven businesses.
Excellent leadership, communication, decision-making, and stakeholder management skills.
Industry-specific enterprise software experience is an advantage; software implementation and service operations experience is highly valued.
היקף משרה:
משרה מלאה
קוד משרה:
628323
אזור:
מרכז - תל אביב, פתח תקווה, רמת גן וגבעתיים, בקעת אונו וגבעת שמואל, חולון ובת-ים, מודיעין
שרון - חדרה וזכרון יעקב, נתניה ועמק חפר, רעננה, כפר סבא והוד השרון, ראש העין, הרצליה ורמת השרון
צפון - גליל, טבריה והכנרת, עפולה, נצרת ובית שאן, עכו, נהריה והגליל המערבי, קריות ועמק זבולון, חיפה והכרמל, גולן
חו"ל - חו"ל
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