דרושים בתחום מחשוב ורשתות

The T2 agent is Elementors first line of technical support and is expected to be able to understand, analyze, and provide technical assistance, and resolution, for, critical customer issues.
The Technical support T2 agent is responsible for the control, routing and escalation of incoming customer requests, via tickets, emails and live-chat, using pre-defined methodology, clear gating requirements, and a continuously evolving set of market-standard tools.
Elementor maintains an extensive global customer community, and all our customer support representatives are required to be fluent in English, and to be able to clearly express complex technical information, to a diverse audience.
This position is for candidates located in Israel only.

Required technical background in: WordPress, HTML and CSS, JavaScript, PHP, and other coding languages.
Experience with Firebug, Chrome Debugging Console, Opera Dragonfly or a similar tool for web development.
Knowledge of web applications, web servers and web infrastructure
Experience troubleshooting and technical issue analysis.
Knowledge of networking, system, cloud services and hosting, Kubernetes and Virtualization.
Professional experience in Customer Support as a support agent, answering customer tickets, chats and emails.
Experience in web design/development, WordPress plugin development
Experience working in a B2C company.
Ability to analyze and resolve complex technical problems.
Ability to fluently communicate complex technical ideas in English, in writing.
Ability to break down and guide through a technical process.

 We are looking for

Experience with infrastructure/cloud migrations, infrastructure disaster recovery planning and implementation
Experience with Kuberentes, Docker and related container patterns of deployment
Experience with Jenkins, Ansible/Puppet (system configuration, ci/cd pipeline, jobs)
Experience with Linux and Windows Operating Systems
Experience with Microsoft Server technology, including SQL Server, IIS, and Active Directory.
Deep understanding of Infrastructure components : VMs, AD/DNS, LBs

BugSec is a leading cyber consultancy and red-team services firm, located in Rishon LeZion.
Our uniqueness helps us tackle any challenge, and provide rapid, actionable and sustainable security solutions
to our trusted clients.
We are looking for an International Cyber Sales Manager to build and develop large network and lead the activity overseas.

Responsibilities:
- Manage, develop and promote company solutions & services in Europe and all over the globe.
- Define Go To Market plan based on target market research.
- Develop direct and indirect Channels
- Evaluate the needs of an existing and potential clients and transform them into sale opportunities.
- Prepare, present, and negotiate financial and technical proposals both to existing and potential clients.
- Handle after sales customer support to ensure customer satisfaction.
- Responsible in front of internal management for the total profitability of the company activity in the region
- Represents the local company and its values in its relationships with major clients, suppliers, and professional bodies

Must Have:
- Experience in selling Cyber Security Solutions/Services - a must
- Experience working with International Channel Partners/VARS - a must
- Entrepreneurial/Self Starter personality
- team player and knows how to leverage resources effectively and efficiently
- Effective written and verbal communications skills