דרושים בתחום Back Office

A well-established, fully regulated, online company is looking for a talented Risk & Payments representative to join our Risk & Payments team, in our dynamic Tel Aviv-based office.
We are looking for committed, motivated individuals who desire to grow with our company.


Job responsibilities:

· Overlooking and executing deposits and withdrawals through different payment methods.
· Follow up on withdrawals.
· Assisting our sales team with deposit processing, declines and errors.
· Listening to calls about withdrawal cancelations.
· Prepare, monitor and follow up on DODs in order to maintain regulatory requirements.
· Maintaining direct contact with PSPs.
· Customer Service (finance chat).

· Basic forex knowledge
· Basic regulation requirements for Forex Companies
· Good customer service relation
· Attention to detail and numerical aptitude.
· Very organize with strong time management and prioritization skills
· Fluent English is required

Fluent English – Mandatory
Managing experience - Mandatory
Leading Compliance department - checking statistics, monitoring, guiding team
Customer Support team supervision and guidance
Presentation preparation based on management request
Report preparation for management based on request
Problem solving skills
Confidence, patience, politeness, tact and diplomacy
Detail oriented
Able to work individually but also as a part of a team.