דרושים בתחום Back Office

Serves primary communication link between customers and VPG Foil business team .
Customers support through the stages from developmental to maturity including inquiry , offer, order processing with goal to reach/secure
the highest level of customer satisfaction with awareness of business elements.
Provide routine sales administrative support for Foil Resistor product order routing to planning and factory responses to customers on delivery and administrative support to system functions for material and sales activity.

B.A
2 years of relevant experience in customer support/sales administration
English - full proficiency

Our established online marketing company is seeking English speakers to join the Risk and Compliance Department in our dynamic Tel Aviv-based office.
We are looking for motivated people who desire to grow with our company!

Job Tasks:
• Verify KYC documents
• Responsible for all customer emails related to billing
• Assist our sales team with processing declines and errors
• Detect fraudulent activity
• Receive and direct compliance issues to appropriate resources for investigation and resolution

Job Qualifications:
• Excellent English is a Must!
• Russian – big plus
• Previous experience working with compliance
• compliance experience in an online marketing company – MUST !
• Experience in customer support
• Experience in credit cards processing is a plus
• Familiarity with KYC procedures is a plus
• Available for full time work Sundays through Thursday 9:00-18:00

העבודה במשרה מלאה. ימים א-ה  ללא ימי שישי.
קיימת גמישות לאימהות.